Warranty, Shipping, and Return Policy

Shipping Policy

Cameo Fencing products typically ship within 1-3 business days.  You will receive an email with tracking information when it ships.  The courier is UPS Ground; if different or expedited shipping is required, please call 1-800-516-4773.  Standard delivery transit time is 3-7 business days.  If shipping outside of the continental United States, please call us at 1-800-516-4773.  All duties/taxes/import fees are the customer's responsibility.

Return Policy

A refund will be issued if:

  • The product is returned to us within 30 days after you have received it.
  • You receive a damaged product.

A refund will NOT be issued if:

  • The product has been used or opened.
  • The product is damaged after delivery.

Cameo Fencing, LLC. will not refund any shipping costs or pay for any shipping costs incurred while returning a product. We charge a 20% restocking fee on all returned items. If you purchased an item that came with Free Shipping, the original shipping cost will be deducted from your refund.

Warranty

Cameo Fencing, LLC.
Ten Year Limited Warranty
Cameo Fencing, LLC. warrants to the original consumer purchaser that its Cameo fencing is free of defects in workmanship and materials and that in the course of normal and proper use, Cameo fencing will perform as expected.
This warranty covers:
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Defect in manufacturer’s workmanship and/or materials.
This warranty will be effective:  From the date of purchase.
This warranty applies to:
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Only the original purchasing owner.
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Proof of purchase must be provided along with sample and verification of amount of defective line.
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This warranty is not transferable.
-Limitations and conditions not covered:
  • Damage caused by faulty installation or from improper application.
  • Damage attributable to fire, violent storms, earthquake or other Acts of God, to accidents, vandalism or other casualties, impact of objects or to exposure to atmospheric pollutants or conditions other than natural weathering processes.
  • Damage or discoloration due to misuse, abuse, improper storage or to alteration of product by paints, chemicals or other substances not recommended.
  • Any materials not supplied by Cameo Fencing, LLC
  • Cost of installation or removal, freight, labor and similar costs.
  • Any incidental or consequential damages.
Warranty claim process:
Contact the dealer who sold or installed the product, write to Cameo Fencing, LLC. P.O. Box 1171, Blairsville, GA 30514 or call Cameo Fencing, LLC at 800-822-5426 within 30 days of discovery of the claimed defect.
If the Cameo fencing is found to be defective and covered by this warranty, Cameo Fencing, LLC. will replace only the defective line prorated over the life of the warranty.
The warranty statements contained in this limited warranty set forth the only warranties extended by Cameo Fencing, LLC for Cameo fencing, and provisions of this warranty shall constitute the entire liability of Cameo Fencing, LLC and the property owner’s exclusive remedy for breach of this warranty. No other warranty, express or implied are valid and no statement, remark, agreement, representation, promise or understanding, oral or written, made by Cameo Fencing, LLC or any agent thereof, which is not contained or authorized herein, will be recognized by Cameo Fencing, LLC.